Training: Monitoring Indicators for Measuring Social Services

Today, with the active participation of more than eighty participants, the third training for monitoring and evaluation of social services was held, titled: Monitoring indicators for checking social services.

The training, organized in cooperation with the Institute for Social Activity, is a post-qualification training for social professionals with long years of work experience.

Social professionals, representatives of private and public providers of social services, Centers for social work, the Ministry of Labour and Social Policy and the Institute for Social Affairs, were introduced to the types of indicators for monitoring social services and their importance under the Law on Social Protection and bylaws.

Through practical work, participants looked at indicators for measuring the quality of various social services: day care, home care and assistance, personal assistance and supportive living. At the same time, they reviewed the feedback in accordance with the developed monitoring lists for the results and impacts of different types of social services.

The training materials (videos and lessons) will be available soon for all interested social professionals who want to upgrade their knowledge. The videos and materials from the previous two trainings for monitoring and evaluation of social services can be found at the links: Introduction to Monitoring and Evaluation of Social Services and Development, Management, Monitoring and Evaluation of Quality Social and Community-Based Services. To have access, those interested need to register.

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